M&S On-Time Services Ltd is your employer for payroll purposes.
We do not control your work on site. The client or site manager controls your day-to-day work and site health & safety.
The rate agreed between the agency and M&S is called the Assignment Rate.
This is NOT your take-home pay.
The assignment rate is the total amount paid to cover:
Before you start, you will receive a Key Information Document which explains:
You should review this carefully to ensure you understand how your pay is structured.
How M&S Pays Holiday
By default, M&S On-Time Services Ltd pays holiday pay on a rolled-up basis.
This means:
How It Is Calculated
Statutory holiday entitlement is 5.6 weeks per year.
This is usually calculated as 12.07% of your gross taxable pay.
What Happens If You Take Time Off?
If you take time off, you will not receive extra holiday pay that week.This is because your holiday pay has already been paid to you each week.
You are still entitled to take time off, but payment has already been included in your previous wages.
Can I Choose Accrued Holiday Instead?
Yes.
If you prefer your holiday pay to be saved and paid only when you take leave, you must request this in writing.
Please email:mathi@mnsontime.co.uk
We will confirm the change in writing.
You may be automatically enrolled into a workplace pension if eligible.
If enrolled:
You have the right to opt out, this must be done directly with the pension provider.
Below is the order in which money is processed:
Step 1 – Assignment Income
This is the full amount paid by the agency.
Step 2 – M&S Margin
We deduct our agreed weekly margin.
This covers payroll processing and employment administration.
The margin is confirmed in your Key Information Document before you start.
Step 3 – Employer Costs
UK law requires employers to pay certain costs, including:
These are not deductions taken from your wages — they are employment costs that must be covered from the assignment rate.
Step 4 – Gross Taxable Pay
After margin and employer costs are accounted for, the remaining amount becomes your gross pay.
Step 5 – Employee Deductions
From your gross pay, we deduct:
Step 6 – Net Pay
This is the amount paid into your bank account.
| EXAMPLE PAY | M&S Fees | Worker fees |
|---|---|---|
| Example gross rate of pay agreed with Agency paid to M&S: | 45hrs x £20/hr: £900.00 | |
| Deductions from M&S income required by law: | Apprenticeship Levy: £3.83 Employer’s NI: £100.54 Employer’s Pension: £19.39 |
|
| Any other deductions or costs taken from M&S income: | Company margin: £10.00 | |
| Total Taxable Gross Pay for Worker: | £766.24 | |
| Example rate of pay to you: | Base rate: £15.03/hr - £683.72 Holiday pay: £82.52 Total Taxable Gross Pay:£766.24 |
|
| Deductions from your pay required by law: | Income Tax: £104.87 National Insurance: £41.94 Employee’s Pension: £25.85 |
|
| Any other deductions or costs taken from your pay: | £0.00 | |
| Any fees for goods or services: | £0.00 | |
| Example net take home pay: | £593.58 |
Your payslip will clearly show:
If you do not understand your payslip, contact us.
M&S On-Time Services Ltd:
All payments are processed through standard PAYE in line with HMRC rules.
M&S is not responsible for site health and safety.
Clients are responsible for:
Workers must follow all site rules and safety requirements.
Download our handbook which explains your employment with M&S, your rights and responsibilities, and how our payroll and compliance processes work.
If you have payroll concerns, our team is here to help.
If you have site concerns, raise them with the client first.
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